Even though they are practically never alone these days, many of the children and teens who used to attend therapy or Kids Psychosocial Skills Group at Family Support Line’s office feel more alone than ever. Stay-at-home orders have changed their ability to socialize with family and friends. They no longer have the option of walking down the hall to their guidance counselor’s office if they have an anxiety attack while doing schoolwork. More than ever, they may feel obligated to hide their emotional struggles from parents already stressed about things like unemployment, bills, food insecurity, sick relatives, transportation challenges, and homelessness.
When it became clear in April that in-office therapy sessions and support groups would be on hold indefinitely because of the COVID-19 crisis, Family Support Line’s Treatment Program began offering telehealth sessions via HIPAA-compliant video platforms, so that we could continue to support children and their families.
Truth be told, telehealth is not a perfect solution for our kids and families. Many lack the computers, phones, reliable Wi-Fi, and privacy that would allow them to communicate consistently and meaningfully with us. Even those who can connect easily through a call or video chat say it’s not the same as being together in the same room. So, it’s critical that we continue to find ways to help our kids and families feel connected and cared for during this difficult time.
Thanks to generous donors (Thank you! Thank you! Thank you!), we have been able to distribute “C Packs” to clients in Marcus Hook, Chester, Darby, and Upper Darby. The C Packs contain:
While wearing masks and maintaining appropriate social distance during deliveries, our staff supplied three additional C’s that facilitate healing in the wake of sexual abuse: Concern, Connection, and Care.
Kelly J. Ace, PhD, JD has served as Family Support Line’s Program Director since 2013. She oversees our Abuse Prevention Education, Treatment, and Mental Health Professional Training Program.